change management

Gen Mgt
the coordination of a structured period of transition from situation A to situation B in order to achieve lasting change within an organization. Change management can be of varying scope, from continuous improvement, which involves small ongoing changes to existing processes, to radical and substantial change involving organizational strategy. Change management can be reactive or proactive. It can be instigated in reaction to something in an organization’s external environment, for example, in the realms of economics, politics, legislation, or competition, or in reaction to something within the processes, structures, people, and events of the organization’s internal environment. It may also be instigated as a proactive measure, for example, in anticipation of unfavorable economic conditions in the future. Change management usually follows five steps: recognition of a trigger indicating that change is needed; clarification of the end point, or “where we want to be”; planning how to achieve the change; accomplishment of the transition; and maintenance to ensure the change is lasting. Effective change management involves alterations on a personal level, for example, a shift in attitudes or work routines, and thus personnel management skills such as motivation are vital to successful change. Other important influences on the success of change management include leadership style, communication, and a unified positive attitude to the change among the workforce. Business process reengineering is one type of change management, involving the redesign of processes within an organization to raise performance. Change agents are those people within an organization who are leaders and champions of the change process. With the accelerating pace of change in the business environment in the 1990s and 2000s, change has become accepted as a fact of business life and is the subject of books on management.

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  • Change management — Unter Veränderungsmanagement [ ˌmænɪdʒmənt] (englisch change management) lassen sich alle Aufgaben, Maßnahmen und Tätigkeiten zusammenfassen, die eine umfassende, bereichsübergreifende und inhaltlich weit reichende Veränderung – zur Umsetzung von …   Deutsch Wikipedia

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  • Change Management — Der Begriff Change Management hat mehrere Bedeutungen: Change Management (ITIL), ein Begriff aus der Informatik Veränderungsmanagement, ein Begriff aus der Betriebswirtschaftslehre Diese Seite ist eine Begriffsklärung zur Untersche …   Deutsch Wikipedia

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  • Change Management — laufende Anpassung von Unternehmensstrategien und strukturen an veränderte Rahmenbedingungen. Wandel repräsentiert heute in Unternehmen nicht mehr den Sondervorgang, sondern eine häufig auftretende Regelerscheinung. Alle Prozesse der globalen… …   Lexikon der Economics

  • change management — noun a) the controlled implementation of required changes to some system; includes version control and planned fallback b) a structured approach to transitioning individuals, teams and organizations from a current state to desired future state,… …   Wiktionary

  • change management — /ˈtʃeɪndʒ mænədʒmənt/ (say chaynj manuhjmuhnt) noun the planning and administering of a structured implementation of changes within an organisation, group, etc …   Australian English dictionary

  • Change Management (ITIL) — Change Management ist ein Themengebiet aus der IT Infrastructure Library (ITIL) und wird dort im Buch Service Transition als Prozess definiert, der das Ziel hat, dass alle Anpassungen an der IT Infrastruktur kontrolliert, effizient und unter… …   Deutsch Wikipedia

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